Two ways to delete your account
You can delete your WeRoam account at any time, even if you still owe money in a trip.
- In the app: from your Profile tab.
- Without the app: if you can’t open the app, write to us at hello@weroam.app. We confirm the request comes from you and then delete your account.
What is deleted
- your name, photo, bio, exact age and the four optional profile fields;
- your tastes;
- your private documents;
- your blocks, in both directions;
- your marks in date polls;
- your liked destinations, and your tastes’ effect on each trip’s destination catalogue;
- the activity categories you marked in the discover view;
- pending requests for you to join a trip, whether you asked to join or someone invited you;
- your devices’ push tokens and the notices addressed to you;
- your sign-in record on our servers.
What is kept, and why
Your name is removed from your profile and from your trips; a report that copied it keeps that copy (see below). Some things stay, so each trip still adds up to zero for the other members and their shared records stay complete.
Shown as “Deleted account” instead of your name:
- expenses, whole, with their description, the “last edited by” mark and their receipt;
- payments between you and other members;
- documents you uploaded to a trip’s shared zone;
- the date you joined each trip;
- your admin badge, only in finished trips; in a trip that is not finished, the admin role passes to the longest-standing member;
- your line in each trip’s balance, while you still owe or are owed money there (the amount itself is not stored: the app works it out from the expenses and payments);
- notices sent to other people that mention you.
Kept with no author or sender at all:
- itinerary entries you added, with their title and note, and the activities you liked;
- invitations that trips you were admin of sent to other people, which whoever is admin now takes over.
Kept on our side and never shown to other members:
- your account ID, retired: we keep a record of it, linked to an internal ID, only so that it is never reassigned to another account;
- an internal ID for your place in each trip, which ties the items above together;
- reports you made or that were about you, with that internal ID, both people’s account IDs and the copy of the reported text, which can be your name or your bio. We keep them as a record of why content was removed or an account was closed.
Trips where you are the last active member are deleted completely, with their files, even if former members still owe or are owed money there; those records are destroyed too.
How long it takes
- On our servers, deletion is a single step: everything above happens at once, or none of it does, your account stays as it was and the app shows you an error.
- Your stored files — your profile photo, your private documents and the files of trips deleted with your account — are removed after that step by a cleanup.
Leaving a trip instead
If you only want to leave one trip, you can do that at any time without deleting your account. When you leave a trip:
- you no longer see the trip at all, including what you owe or are owed there;
- the trip’s expenses stay, including the ones you were part of, and your line stays in its balance while you still owe or are owed money there;
- the remaining members still see your name on your balance line and on the expenses and payments you were part of; otherwise, you and they see each other as people outside your trips do;
- your private documents in that trip are removed from it at once, and the files themselves are deleted from storage by a later cleanup; shared documents you uploaded stay, and receipts stay with their expense;
- your liked destinations, your marks in the date poll and the activity categories you marked in the discover view are removed, and your tastes no longer rule destinations out of that trip’s catalogue;
- itinerary entries and liked activities you added stay, without showing who added them;
- if you were the admin of a trip that is not finished, the role passes to the longest-standing member.
Being removed from a trip by its admin has the same effect. In a trip where you are the only member there is no leaving: you delete the trip if it has no expenses, or finish it if it has.
More about your data
Our privacy policy explains what we collect, who can see it and how long we keep it.
Contact
Questions about deleting your account: write to us at hello@weroam.app.